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Our hard return policy 30 days.

• Fill out the form and follow the instructions of this one: https://forms.office.com/e/yiG3a8RJcn

Shipping and deadlines:
• Packages are shipped Monday to Friday (excluding holidays).
• If you place an order before 12 noon, your package will be shipped the same day.
• Packages are generally shipped within 1 to 2 working days after receipt of payment.
• We ship via Colissimo or Chronopost according to your choice, with a tracking number to allow you to follow your order.

Shipping costs:
• Shipping costs include preparation, packaging and port costs.
• The preparation costs are fixed.
• Transport costs vary depending on the total weight of the package.
• To save on the costs, we advise you to group all your items in a single order.
• Please note that we cannot group two orders placed separately, shipping costs apply to each of them.

Shipping security:
• Your package is shipped at your own risk, but we pay particular attention to fragile objects.

Shipping of batteries and painting TAMIYA PS:
• We can now ship batteries to the DOM via Colissimo.
• However, sending painting TAMIYA PS (aerosol) is impossible by plane.

How to apply for a guarantee?

It's very simple, fill out this form and follow the instructions: https://forms.office.com/e/yiG3a8RJcn